Be Creative are currently a registered member of Nominet and active TAG holders acting as a registrar for our clients to register domains through ourselves. We strictly follow the .uk terms & conditions for registration of domains within the uk. Please ensure you have read the following information before proceeding to order a domain name from us:
Registrant terms: www.nominet.org.uk/nominet-terms
Domain dispute policy: www.nominet.org.uk/disputes/drs/policy/
Further information can be found at www.nominet.org.uk
Renewal & Expiry policy:
All domains are renewed on an annual basis, we will send out reminder emails 45 days, 30 days, 14 days and 1 day before expiry. We will send the emails to the email address on the account, it is the registrants responsibility to make sure their contact details are up to date. Be Creative Design take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at email@example.com. Alternatively you can set your domain to auto renew, this can be managed through the client portal area. All domains will be auto renewed 14 days in advance of the domain name expiring and will be billed 30 days in advance.
If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. Please log into the client portal area to view renewal fees. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £50 + VAT. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. Be Creative Design will not guarantee the renewal of a domain name.
We are happy to work with other registrar’s to ensure a smooth transition when transferring domains out. A typical transfer out fee is £20 + VAT, we may require a larger payment if website back ups or other material is required for transferring (For example email back ups) This would need to be quoted on a customer by customer basis.